PRIVACY POLICY

1. Who We Are

Time Series (Pty) Ltd (Registration No. 2017/153187/07) is a South African retail company operating walk-in clothing, footwear, accessories and homeware stores across Gauteng, Eastern Cape and KwaZulu-Natal. Our registered address is 42 Hennie Alberts Street, Brackenhurst, Alberton, Gauteng, 1448.

For any privacy-related queries, contact our Information Officer: George Ncube — george@timeseriesinfo.online · 062 935 3397

2. Information We Collect

When you interact with our website or visit our stores, we may collect the following personal information:

• Contact details: name, phone number, email address
• Communication data: WhatsApp messages and enquiries you send us
• Transaction data: purchase records, in-store receipts, payment method (cash or BNPL via PayJustNow)
• Website usage data: pages viewed, time on site, referring URL, browser type (collected automatically via cookies)
• Location data: the store location you visit or enquire about

We do not collect sensitive personal information such as ID numbers, financial account details, race, religion, or health data.

3. How We Use Your Information

We use your personal information only for the purposes for which it was collected:

• To respond to your enquiries via WhatsApp, phone or email
• To process in-store transactions and issue receipts
• To facilitate PayJustNow Buy Now Pay Later transactions
• To notify you of new arrivals, deals or promotions (only if you have opted in)
• To improve our website and in-store experience
• To comply with legal and regulatory obligations

We will never sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Sharing Your Information

We only share your personal information with third parties where necessary:

• PayJustNow (Pty) Ltd: when you choose to use their Buy Now Pay Later service in-store. PayJustNow operates under its own privacy policy.
• Our store staff and management: limited to what is necessary to fulfil your purchase or enquiry
• Legal authorities: if required by law, court order or regulatory requirement

5. Data Retention

We retain personal information for as long as necessary to fulfil the purpose for which it was collected, or as required by law. In-store transaction records are retained for a minimum of 5 years for accounting and tax purposes. Marketing contact preferences are retained until you opt out. Web analytics data is retained for 12 months.

6. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device. We use:

• Essential cookies: necessary for the website to function correctly
• Analytics cookies: to understand how visitors use our site (aggregated, anonymous data)

You can disable cookies in your browser settings, but some features of the website may not function correctly as a result.

7. Your Rights Under POPIA

As a data subject under POPIA, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal retention obligations)
• Object to the processing of your personal information
• Lodge a complaint with the Information Regulator of South Africa at www.justice.gov.za/inforeg

To exercise any of these rights, contact our Information Officer at george@timeseriesinfo.online. We will respond within 30 days.

8. Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, alteration or destruction. In the event of a data breach that affects your rights and interests, we will notify you and the Information Regulator as required by POPIA.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be published on this page with the revised date. We encourage you to review this policy periodically.

10. Contact Us

For any questions about this Privacy Policy or how we handle your personal information: